Privacy policy

This Privacy Policy describes how felivecal.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Providing personal data and consent to their processing are entirely voluntary. All personal data submitted are processed only within the scope of the expressed consent, that is within the scope of processing your order.

Please remember that you have the right to update or fully erase your personal data at any time. You can do it yourself or with our assistance.

What information do we collect?

We collect the following customer information

Data collected during registration

In order to use some features of our system, you may need to register. During the registration process, we will ask for your email address and the password you will use on our website.

Data collected during purchase transactions

Before we can make a purchase transaction of goods, you will be asked to provide: your name, residential address, telephone number, data about the payment method and, in the case of a VAT invoice, your NIP number (tax number)

Data collected automatically

Data about your visit, such as your IP address, domain name, browser type, operating system type, etc., is automatically collected when you visit our website.

Data collected when you contact us

When you contact us using the website, phone number, email, etc., you submit to us your personal data, such as your first name, last name, email address, phone number, etc.

How do we use your data?

Under no circumstances will we use your data for purposes other than order execution and provide it to third parties.

The data collected during registration will only be used to enable you to log into our system and process your order.

We use your personal information to provide you with our services, including: making products for sale, processing payments, shipping and fulfilling your orders, and keeping you up to date on new products, services and offers.

If you subscribe to our newsletter, or otherwise agree to receive it, we will use your data to send you our newsletter. When you sign up you will be asked if you want to receive the newsletter. Consent can be withdrawn at any time. To withdraw consent, please send the statement to the following address: [email protected]. In this case, the amount of data submitted is limited to the minimum necessary.

Data collected automatically may be used to analyze user behavior on our website, collect demographic data about our users, or personalize the content of our website. This data is collected automatically for each user. You can prevent data collection by changing your browser settings.

The data collected during your communication with our services will only be used to respond to your inquiries.

In the event of an inspection of the Directorate General of Personal Data Protection, your data may be made available to employees of the Directorate under the Personal Data Protection Act. We may provide your data to judicial authorities in the event of a breach of our terms and conditions, against the law or when required by law.

Do we use “cookies”?

Yes. A cookie is a small file that a website or its service provider transfers to your computer’s hard drive through your web browser (if you allow it) to enable the website or service provider’s systems to recognize your browser and capture and remember certain some information. For example, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current website activity so that we can serve you better. We also use cookies to help us compile aggregated data about site traffic and site interactions so that we can provide better site experiences and tools in the future.

We may contract with third-party service providers to help us better understand our website visitors. These service providers may not use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You can do this through your browser (such as Netscape Navigator or Internet Explorer) settings. Each browser is slightly different, so please check your browser’s help menu for the correct way to modify cookies. If you turn off cookies, you will not be able to use many of the features that make your website experience more efficient, and some of our services will not function properly.

How will we contact you?

If you make a purchase transaction, you may receive emails from us about your transaction. We may also contact you by telephone if we have important information about your transaction. If you subscribe to our newsletter, or otherwise agree to receive it, you will receive our newsletter by email.

How do you inform us of changes to your data?

After logging into the system and selecting the data section, you can make changes or delete the personal data you collected during registration for logging into the system and sending newsletters. Data used for purchase transactions cannot be changed or deleted as they are part of a bill or invoice. Automatically collected data cannot be changed or deleted.

How do we protect your data?

When we collect your personal data, the communication between your computer and our servers is encrypted using SSL (Secure Sockets Layer). In addition, our database is protected by third-party inspections.

Changes to our Privacy Policy

The use of the information we collect is governed by the privacy policy in effect at the time such information is used or collected. We may change our Privacy Policy from time to time and will notify you of these changes by email. Users using the website after receiving such notice, or when required by applicable law, are subject to any changes to the Privacy Policy when we have obtained their consent. If you do not agree or agree with these updates or changes, please do not continue to use this site. Please note that if you choose not to receive legal notices from us, those legal notices will still govern your use of our website, and it is your responsibility to review changes to such legal notices posted on our website.

If you have any other questions about privacy protection, please contact us at [email protected]